Work in Paradise

Cash incentives

Apply for the Work in Paradise Incentive

If you’ve started a job in Queensland’s tourism and hospitality sector since 20 May 2021, you could be eligible for a cash incentive payment.

Before you apply, it is important that you:

You can email workinparadise@dtis.qld.gov.au for information.

Apply now

Guidelines

  • The Work in Paradise Incentive Scheme is part of the Queensland Government’s $7.5 million Work in Paradise program. This initiative has been created with the tourism industry, for the tourism industry

    The incentive scheme targets jobseekers from across Australia to take up a job in the Queensland tourism industry. This will help to stimulate regional economies and assist Queensland tourism businesses to rebuild in a COVID-safe environment.

    The Scheme will provide a maximum payment of $1500 to jobseekers to take up eligible employment in an eligible business provided they have been offered and commenced in eligible employment with an eligible business after 20 May 2021.

    A $250 Job Start Travel Bonus may also be available to applicants who meet all of the eligibility criteria.

    The Queensland Rural and Industry Development Authority (QRIDA) will administer the Scheme on behalf of the Department of Tourism, Innovation and Sport.

    The program will close for applications at 5.30pm on 31 March 2022, or when funds are exhausted.

    Read the program guidelines (PDF, 305.0KB) for more information.

  • To be eligible for the Work in Paradise Incentive Scheme, applicants must meet all of the following eligibility criteria:

    • an applicant has not previously received assistance under the Scheme
    • be an Australian citizen or permanent resident; or entitled, under a visa granted under the Migration Act 1958 (Cwlth), to work in Australia
    • be at least 18 years of age
    • hold two of the following valid forms of personal identification:
      • current Australian driver’s licence
      • adult proof of age card (e.g. 18+ card)
      • Medicare card/ ImmiCard
      • Australian Visa
      • Australian passport
      • a foreign passport for those issued with an Australian Visa.

    To qualify for the first $500 instalment, you must:

    • have been offered at least eight continuous weeks of eligible employment, starting after 20 May 2021, by an eligible business; and have completed two continuous weeks of the eligible employment.

    To qualify for the second and third $500 instalments, you must:

    • have completed 12 continuous weeks of eligible employment in an eligible business (for the second payment) or with another eligible business
    • have completed 24 continuous weeks of eligible employment (for the third and final payment) with the same eligible business or with another eligible business.

    To be eligible for the $250 Job Start Travel Bonus, applicants must meet all of the following eligibility criteria:

    • be an approved applicant for the first incentive instalment of the $1500 Work in Paradise Incentive
    • have relocated by a distance of at least 100 kilometres from their principal place of residence to engage in eligible employment and that the relocation happened after 20 May 2021.
  • The following also applies:

    • An applicant must have been offered and commenced in eligible employment with an eligible business after 20 May 2021.
    • An applicant must not have previously received assistance under the Scheme.
    • An incentive instalment is not payable for a continuous period of employment completed after 31 December 2022.
  • The Work in Paradise Incentive Scheme is an online application process. No further applications will be accepted after 5.30pm AEST on 31 March 2022. If funds are exhausted before this date applications will be refused.

    • To qualify for the $1500 Work in Paradise Incentive payments, you must apply using the QRIDA online portal.
    • You must register for an account with QRIDA before submitting your application.
    • You can submit your application after your initial two continuous weeks of employment.
  • At least two of the following eligible proof of identity documents must be provided as part of your application:

    • current Australian driver’s licence
    • adult proof of age card (e.g. 18+ card)
    • Medicare card/ ImmiCard
    • Australian Visa
    • Australian passport
    • a foreign passport for those issued with an Australian Visa.

    Evidence of your principal home address or where you usually live as an owner, tenant, boarder or with your family.  At least one of the following eligible documents must be provided:

    • current Australian driver’s licence or adult proof of age card (e.g. 18+ card)
    • recent bank statement showing name and address
    • rental agreement
    • local government rates notice.

    Evidence of employment from an eligible business. The following eligible documents must be provided:

    • letter of offer from an employer which includes the terms of employment for the initial payment or an item other than a letter that satisfies the Authority; and
    • payslips to demonstrate paid employment over the required periods for the first, second and final payments, noting that for the second and final payments payslips will be required only for the beginning and end of the period.

    To claim the $250 Job Start Travel Bonus, the following eligible documents must be provided:

    • letter of offer from an eligible business which demonstrates the applicant has relocated by a distance of at least 100 kilometres from the applicant’s principal place of residence to engage in eligible employment.  The letter of offer from the employer must include ABN and GST registration
    • evidence of the applicant’s principal home address or where you usually live as an owner, tenant, boarder or with your family
    • Evidence that the relocation happened after 20 May 2021. At least one of the following eligible documents must be provided:
      • current Australian driver’s licence or adult proof of age card (e.g. 18+ card)
      • recent bank statement showing name and address
      • rental agreement
      • local government rates notice.
  • Applications will be assessed against the items listed in the eligibility criteria and will include:

    • eligible employment
    • eligible business
    • continuous employment
    • completion of the first and subsequent periods of employment.

    If successful, funding will be paid into the applicant’s nominated bank account.

    Applicants who are assessed as meeting the requirements for the Scheme and are relocating to take up eligible employment that is at least 100km from their principal place of residence and the relocation occurs after 20 May 2021 will automatically be assessed against the eligibility criteria for the $250 Job Start Travel Bonus.

    If you are eligible for the Job Start Travel Bonus the payment will be made at the same time as the first $500 payment under the $1500 Work in Paradise Incentive.

    QRIDA will assess claims in order of receipt. Incomplete claims or claims submitted without the correct supporting documentation will not be processed. Applicants who are not successful will be advised in writing.

    Application assessors may contact employers to verify work claims and applicants must provide correct contact details and a valid ABN for their employer/s as part of their application.

  • Payment of the $1500 will be made to jobseekers in three instalments provided certain requirements are met:

    Payment

    Work requirements

    Evidence required

    Amount

    First instalment

    Complete at least two continuous weeks of eligible employment in an eligible business with an offer of employment for a minimum period of eight weeks or more.

    Payslip

    Letter of offer

    $500

    Second instalment

    Complete 12 continuous weeks of eligible employment in the same eligible business, or with another eligible business.

    Payslips for the beginning and end of this 12-week period

    $500

    Third instalment

    Complete 24 continuous weeks of eligible employment in the same eligible business, or with another eligible business.

    Payslips for the beginning and end of this 24-week period

    $500

    $250 Job Start Travel Bonus

    • Be an approved applicant for the first incentive instalment.
    • Have relocated by a distance of at least 100 kilometres from your principal place of residence to engage in eligible employment.
    • Must have relocated after 20 May 2021.

    Copy of your letter of offer from an employer which shows the place of your employment is with an eligible business and is at least 100 kilometres from your principal place of residence; evidence of principal place of residence prior to receiving the job offer; and that the relocation happened after 20 May.

    $250 (paid once approved for the first $500 incentive payment)

    Applicants should allow up to 4 weeks for assessment and processing of claims.

    Payments will be made electronically to the applicant’s nominated bank account.

    All applicants will receive formal notification of the outcome of their application as soon as possible following assessment. Successful applicants will receive a notification via email advising the application has been approved.

  • Eligible business

    Eligible business means for which an entity holds an Australian Business Number; and that is registered for GST; and that operates primarily for the tourism market and whose primary activity is:

    • art gallery operation; souvenirs retailing, other than by direct selling; or duty free store operation; or travel goods retailing, other than by direct selling.

    Or an activity listed in the following ANZSIC (Australian and New Zealand Standard Industrial Classification) as published by the Australian Bureau of Statistics:

    • accommodation providers (ANZSIC code 4400)
    • food and beverage services including cafes, restaurants, taverns and clubs (ANZSIC codes 4511, 4513, 4520, 4530)
    • road and water transport, including sightseeing (ANZSIC codes 4623, 4820, 5010)
    • rental and hiring services in relation to vehicles (ANZSIC code 6611)
    • event management (ANZSIC code 7299)
    • travel agencies (ANZSIC code 7220)
    • heritage activities including museums, parks and gardens (ANZSIC codes 8910, 8921, 8922)
    • performing arts venues (ANZSIC code 9003)
    • amusement and other recreational services (ANZSIC codes 9131, 9139)

    Eligible employment

    Eligible employment means:

    • employment that is with an eligible business for at least 20 hours per week
    • in a local government area other than the City of Brisbane, Bundaberg, Central Highlands, Fraser Coast, Gladstone, Gold Coast, Gympie, Ipswich, Livingstone, Lockyer Valley, Logan, Moreton Bay, Noosa, North Burnett, Redland, Rockhampton, Scenic Rim, Somerset, Sunshine Coast or Toowoomba local government area. (See Appendix 1 for detail on eligible employment Local Government Areas).

    Continuous

    Means without interruption, other than:

    • an interruption of up to 6 months because of illness or injury; or a seasonal or environmental event (examples— cyclone, flood); a workplace closure in compliance with a public health direction under the Queensland Public Health Act 2005, section 362B
    • another interruption of up to two weeks.

    Letter of offer

    Evidence of the employment offer in the form of a letter or email or evidence that is satisfactory to the authority, which is QRIDA.

  • By signing the Scheme application form, applicants are declaring that the information provided in the application form and supporting documentation are true and accurate.  Providing inaccurate, untrue or misleading information may be a breach of criminal law for which penalties may apply. If any information provided in an application or supporting documentation is found to be inaccurate, untrue or misleading, legal action may be taken, including action to recover the subsidy.

  • QRIDA’s Privacy Policy, available at www.qrida.qld.gov.au/privacy, sets out general information on how QRIDA collects, uses, and discloses individuals’ personal information. The application form for this program contains specific information on how personal information will be collected, used, and disclosed. Applicants should note that broad details of successful applications, agreed outcomes, progress and the level of funding awarded may be published by the Queensland Government. Some information may be used to promote funded activities. Personal information will not be disclosed to any other third party without consent, unless required by law or for the purposes of Information Privacy Act 2009.

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